Love Letter to My Library: R.B. M.Ed

love letter to my library infolineDear Infoline at Pima County Public Library,

What a pleasure it is to write this complimentary letter about Deborah of Infoline!

She is precise, accurate, efficient, pleasant, knowledgeable, and she paces her answers to questions like, “How is that spelled?” so that one can write without saying, “Spell that again.” Such a marvel, such an asset she is to Infoline!

Often she has assisted me, an elderly and now disabled lady with no ability to use a computer. Truly, I wouldn’t know what to do without her. I don’t know her personally, but if I did she’d be my treasure.

Lastly and reluctantly, I share this thought: Don’t promote her out of Infoline because we callers need her. Just give her a raise so she’ll stay.


R.B., M.Ed

Love Letters to My Library is a collaboration between Love Letters to Tucson and Pima County Public Library. The love letters will be revealed monthly on the library website and Love Letters to Tucson. Has the Library helped or changed you in some way? Does a particular location, service, or program hold a special place in your heart? Please tell us about it. Submit your Love Letter today to

What is Infoline?

Got a question? Try Infoline!

Infoline is the library’s telephone assistance line. You can call Infoline at 791-4010 with any question you can come up with.

How many people live in Pima County? When is the next lunar eclipse? How many holds are on the top bestseller? Call Infoline!

Infoline is open for business the following hours:

Mon-Wed: 9am-8pm
Thu: 9am-6pm
Fri: 9am-5pm
Sat: 10am-5pm
Sun: 1pm-5pm

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